Privacy Policy

Wellness 90210 (“Wellness 90210,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit wellness90210.com, communicate with us, submit information through our website or online forms, interact with our advertisements, join our mailing or opening list, or otherwise engage with Wellness 90210.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with Wellness 90210, we may collect the following categories of information:

Personal and Contact Information

This may include:

• First and last name
• Email address
• Telephone number
• Mailing or billing address
• Information you voluntarily provide through forms, inquiries, appointment requests, or other communications

Information Collected Through Advertising and Lead Forms

We may collect information that you voluntarily submit through advertisements or lead-generation forms operated through third-party platforms, including Meta platforms such as Facebook and Instagram.

This information may include your name, email address, telephone number, and other information requested in the applicable form.

Information submitted through a third-party platform may also be subject to that platform’s own privacy policies and terms.

Website and Device Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring website or source
• Date and time of visits
• Website interactions
• Advertising and analytics information
• Cookie and similar technology identifiers

We may use cookies, pixels, analytics tools, and similar technologies to operate and improve our website, understand visitor activity, measure advertising performance, and provide more relevant communications and advertising.

Health-Related Information

When Wellness 90210 begins offering services that require health-related information, we may collect information necessary to provide those services.

Certain health information may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

Where HIPAA applies, PHI will be handled separately and in accordance with applicable HIPAA requirements and our applicable Notice of Privacy Practices.

Please do not submit sensitive medical or health information through general website contact forms, advertising lead forms, social media messages, or general marketing email unless specifically requested through an authorized and appropriate channel.

2. How We Use Information

We may use personal information to:

• Respond to inquiries and requests
• Communicate with prospective and existing clients
• Provide information regarding Wellness 90210 and its services
• Manage opening or priority-access lists
• Provide information about our opening, availability, appointments, events, services, and updates
• Send marketing and promotional communications where permitted by applicable law
• Process and manage appointment inquiries
• Operate and improve our website
• Analyze website and advertising performance
• Measure the effectiveness of our marketing campaigns
• Prevent fraud, misuse, and security incidents
• Maintain business records
• Comply with applicable legal and regulatory obligations

3. Email and Marketing Communications

If you voluntarily provide your email address or otherwise sign up to receive communications from Wellness 90210, we may send you communications regarding our opening, services, appointments, events, news, promotions, and other Wellness 90210 updates.

You may unsubscribe from marketing emails at any time by using the Unsubscribe link included in our marketing communications or by contacting us at hello@wellness90210.com. Unsubscribing from promotional communications does not necessarily prevent us from sending non-promotional communications that are necessary to respond to your requests or provide services you have requested.

4. Meta, Facebook, Instagram, and Other Advertising Platforms

Wellness 90210 may use third-party advertising platforms, including Meta technologies, to advertise our services and collect leads.

If you submit information through a Meta Lead Form or another third-party lead-generation service, we may receive the information you choose to provide, such as your name, email address, and telephone number.

We may use that information to contact you regarding Wellness 90210, our opening, services, availability, events, appointments, or marketing communications, consistent with the disclosures presented to you when the information is collected.

Third-party platforms independently process certain information according to their own privacy policies and terms. Wellness 90210 does not control all data-processing activities performed independently by those platforms.

5. Cookies, Analytics, and Advertising Technologies

Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand how visitors use our website, measure traffic and advertising performance, and improve our services.

We may also use third-party analytics or advertising technologies.

Depending on applicable law and the technologies implemented on our website, visitors may have choices regarding certain cookies or advertising technologies.

We may update this Privacy Policy as new analytics, advertising, or consent-management technologies are implemented.

6. How We May Share Information

We may share personal information with service providers that assist us in operating our business, including providers of:

• Website hosting and development
• Customer relationship management (“CRM”) systems
• Email and communication services
• Scheduling and appointment-management services
• Analytics
• Advertising
• Data security
• Cloud hosting or storage
• Professional and administrative services

We may also disclose information when required by law, regulation, subpoena, court order, governmental request, or when reasonably necessary to protect our rights, users, business, or others.

We do not disclose personal information to third parties for purposes unrelated to our business except as described in this Privacy Policy or as otherwise permitted or required by law.

7. Health Information and HIPAA

Certain services offered by Wellness 90210 may involve the collection, use, storage, or disclosure of health-related information.

Where Wellness 90210 is subject to HIPAA with respect to Protected Health Information, such information will be handled in accordance with applicable HIPAA Privacy, Security, and Breach Notification requirements and other applicable federal and state privacy laws.

Where required, service providers that create, receive, maintain, or transmit PHI on our behalf will be subject to appropriate contractual requirements, including Business Associate Agreements (“BAAs”).

PHI subject to HIPAA may also be governed by a separate Notice of Privacy Practices, which will describe in greater detail how medical information may be used and disclosed and the rights individuals have regarding that information.

This general Website Privacy Policy is not intended to replace a HIPAA Notice of Privacy Practices where such a notice is legally required.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure.

As our services and technology infrastructure develop, Wellness 90210 may use systems and service providers designed to meet applicable security and healthcare privacy requirements.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and legal records, provide requested services, resolve disputes, enforce agreements, and comply with applicable legal and regulatory requirements.

Retention periods may vary depending on the type of information and the purposes for which it is processed.

10. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the law applicable to Wellness 90210 and the circumstances, these rights may include the right to request information regarding personal information collected about you, request access to or correction of certain information, request deletion of certain information, or exercise other privacy choices provided by applicable law.

To submit a privacy-related request, please contact:

hello@wellness90210.com

We may need to verify your identity before processing certain requests.

Wellness 90210 will not unlawfully discriminate against an individual for exercising applicable privacy rights.

11. Do Not Track and Privacy Signals

Some browsers and devices provide “Do Not Track” or other privacy preference signals.

Because standards and legal requirements regarding these signals may continue to evolve, our response to such signals may depend on the technologies used on our website and applicable law.

Where legally required, we will honor applicable browser-based opt-out preference signals.

12. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 through our general website or marketing activities.

If we learn that such information has been collected inappropriately, we will take reasonable steps to delete it.

13. Third-Party Websites and Services

Our website may contain links to websites, social media platforms, booking systems, or other services operated by third parties.

We are not responsible for the privacy practices of third parties, and their collection and use of information are governed by their respective privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, services, data practices, or legal obligations.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

15. Contact Us

For questions regarding this Privacy Policy, our privacy practices, or requests concerning your personal information, please contact: